The history of Singapore Airlines (SIA) can be traced back to 1972, when the Malaysian-Singapore Airlines separated to form two Airline entities - the Malaysian Airline System and Singapore Airlines. Singapore Airlines, today operates flights to over 130 destinations in regions spanning across Asia, Africa, Southwest Pacific, Europe and America.
Singapore Airlines is a member of the Star Alliance Group and elevates the travel experience of passengers via services offered by many of its subsidiaries present within the Singapore Airlines Group. KrisFlyer, SIA’s frequent flyer programme was launched in 1999. It enables flyers to earn KrisFlyer miles, each time they travel with SIA operated flights and other partner airlines.
Members don’t have to be on air to earn miles. They can earn and redeem the KrisFlyer miles by doing everyday things they enjoy, like dining and shopping. The miles can be used to ask for an upgrade in your next flight or utilised to save on ticketing costs by mixing the miles and cash together. KrisFlyer miles can also be earned and redeemed when flying with Scoot, a subsidiary and low-cost airline of SIA. The programme consists of three membership tiers - Krisflyer, KrisFlyer Elite Silver and KrisFlyer Elite Gold. More privileges would be opened to members as they progress to the next tier.
The PSS Club is similar to the KrisFlyer programme. While KrisFlyer members earn their status based on the miles they’ve flown, the PSS Club rewards its members based on how they spend for seats in premium cabins. Being a PSS Club member, opens up access to lounges across the globe, cabin upgrades, special baggage allowances and more.
SIA offers a number of benefits and privileges for business travellers via their HighFlyer Business travel programme. All businesses ranging from corporate giants to SMEs can make use of the points they earn from the programme to redeem awards and enjoy multiple special privileges based on the membership tier they are in. The tiers include HighFlyer, HighFlyer Silver, HighFlyer Gold and HighFlyer Platinum.
Singapore Airlines also provides a wide range of fare types for passengers to tap into various ancillaries and other personalised services. The availability of these services would be limited based on the fare type you choose while booking.
Singapore Airlines achieved the Airline Retailing Maturity Index certification in 2021. It offers full Airline Retailing capabilities such as shop, order, pay, settle and account through its NDC offering, KrisConnect.
Certification Date: October 2021
GDS / EDIFACT Fee: USD 12