Etihad Airways and its NDC Capabilities

Access Etihad Airways NDC Capabilities with Verteil Direct Connect
January 23, 2023
Airline Updates

Etihad Airways, one of the two flagship Airline carriers of UAE, currently holds equity stakes in multiple Airlines such as Virgin Australia, Air Berlin, Air Seychelles, Air Serbia, Jet Airways, Darwin Airlines and Alitalia. Etihad introduced its own Airline Alliance group, Etihad Airways Partners in 2014 and holds partnerships with over 20 Airlines like Air New Zealand, Air Canada, American Airlines, Brussels Airlines and Gulf Air. It also maintains codesharing agreements with these carriers to expand its list of destinations and amenities to passengers. Etihad has its own share of loyalty programs and incentives for business and leisure travellers. These include: 

Etihad Guest: this is a loyalty program for frequent flyers. Passengers can avail and redeem tier miles by flying with Etihad and its partner Airlines. The miles can be used to access luxury lounges, priority boarding and cabin upgrades.   

Business Connect: loyalty program targeted for small to medium sized enterprises. Business travellers can earn and use the accrued miles to access ancillaries and other pre-boarding and in-flight benefits.     

AU and NZ Airpass: this is a multi-city flight program incentive that helps passengers save money while making the most out of their travels. You need to first book an Etihad flight from Europe, Middle East or Africa to Australia. Then choose a minimum of 2 and a maximum of 10 flights with Virgin Airlines. The booking system will automatically select the AU and NZ pass and accumulate the price into a single booking.  

Etihad Holidays: it allows you to book tour packages to multiple locations starting at £50 per person deposit. 

Super Seller: an incentive program and a guide for frontline Travel Agents to earn and redeem miles and change it to cash.  

Etihad is a Level 4 certified NDC Airline. Travel Agents can access its NDC distribution platform, Etihad Connect, to access the latest add ons and incentives of Etihad Airways and its partner airlines. 

Certification Date: March 2021 

NDC Features

The Etihad Airways NDC program uses the IATA NDC 17.2 standard and runs in partnership with Farelogix. The capabilities include:

Offer Management

Flight type - One way, Return, Multi City
Passenger type - Adult, Child, Infant
Fare types - Economy, Business, First
Payment - Debit, Credit, eWallets, Online and Offline bank transfer, Travel bank
Recognition by Loyalty Programs and Incentives
Etihad Guest
Business Connect
AU and NZ Airpass
Cabin upgrade
Extra legroom in Economy Class
Inflight WiFi
Access to lounges
Car rental
Onboarding Priority
Travel Insurance
Purchase extra baggage allowance
Pets on board
Preferred Seating

Order Management

Book and Hold tickets
Stretcher Ticketing
Multiflyer tickets
Order Update
Schedule planned and unplanned changes
24 hrs cooling period
Automated refund

How to issue NDC tickets with Etihad Airways?

Access to the NDC content works via direct connection, connection through Etihad approved technology partners like Verteil or integrating your system with the Airline’s NDC XML API. 

Integration Walkthrough

Step 1: Register to join the NDC program 

Step 2: Fill out the questionnaire 

Step 3: Agree to the NDC terms and conditions

Step 4: The NDC team would get in touch with further instructions 

Turn-around time: 1 month (this can vary depending on the GDS/technology partner)

Get Access to Etihad Airways NDC content through Verteil

Verteil Direct Connect (VDC) - Verteil’s NDC booking platform hosts NDC content of over 40 airlines. Use our B2B web portal and universal API to gain full access to Etihad’s NDC functionalities. Search and book flight tickets with ease. Provide your customers with real time offers and discounts. 

Want to reach out to us?

If you are from an airline, into corporate travel, or a travel agent, we would love to tell you more about how Verteil Direct Connect can help you. 

Please write to us on for further information. 

IATA Agents can register here to get started with Verteil

Non IATA Agents can register here